Run Failures & Action Required
What causes runs to fail or enter "Action Required" state.
Runs can end in different states depending on what went wrong. Here's how to handle each one.
Run Statuses
| Status | Meaning |
|---|---|
| Completed | All phases finished successfully |
| Failed | A critical error stopped the run |
| Cancelled | You manually cancelled the run |
| Action Required | Some models failed with non-retryable errors |
Action Required
This state means some generator models failed with errors that won't resolve by retrying (e.g., authentication errors, model discontinued). You have two options:
- Remove failed models and resume — the run continues with the remaining models
- Retry all — re-attempts all failed responses (credits are re-deducted)
Retrying Runs
You can retry runs in several ways:
- Retry run — re-runs from scratch (failed, cancelled, action_required, or completed runs)
- Resume — continues from where it stopped (action_required runs only)
- Retry failed responses — retries only the responses that failed (completed runs with partial failures)
- Retry evaluator — re-runs a single evaluator model and re-aggregates (useful when one evaluator timed out)
Credits: Retrying re-deducts credits for the retried portions. The system checks your credit balance before starting.