DocsTroubleshootingCommon Error Messages

Common Error Messages

Lookup table of user-facing errors with fixes.

Capacity and plan errors

MessageWhat to do
Run allowance reachedWait for the billing-period reset, upgrade, or add a run pack. New per-Run overage is not sold.
Active Monitor slots reachedArchive an unused Monitor, upgrade, or add a run pack.
Hosted generations would cost more than the plan allowsReduce the sample or candidates, choose less expensive models, or use fully configured Enterprise provider keys.
Models not available on your planChoose models from an allowed candidate tier or upgrade.

Traffic and evidence errors

MessageWhat to do
No ingested corpus foundConnect a source or upload a file, then wait until received records appear.
Not enough replayable requestsIngest enough structurally complete records to meet the requested sample and critical-category requirements.
Corpus must be reingestedImport the source again so readiness version 2 can record structural signals.
Observed control is not eligibleFix the named response, model, system-prompt, retention, or sample gap, or explicitly choose replayed control.
Set workload.currentModelIdSelect the exact catalog production model on the Monitor. A source model string is not enough.

API errors

StatusMeaning
400Invalid JSON or request fields
401Missing, invalid, expired, or revoked API key
403Scope, role, plan, or model-tier restriction
404The resource is absent from the authenticated workspace
409Monitor capacity or resource state conflict
422The request is shaped correctly but evidence or model validation failed
429Rate limit, automation cap, or applicable legacy spending cap